Customer Experience Solutions

Creating an exceptional customer experience is critical to customer loyalty and lifetime value. MAST’s advanced Customer Experience solutions helps achieving consistency and increased engagement at all key service.​ Customer Experience Solutions help companies measure the impact of their customer experience transformation programs though benchmarking, system redesign, and capability building. We help companies improve their most important journeys and address customer feedback in real time, transforming the entire customer experience across segments, channels. MAST helps to enhance end-to-end customer journey.​

Contact Center Solution

Effective and balanced cyber security can be achieved only by well crafted stratigy. Our experience and expertise of the domain help our customers with business risk aligned security strategy. Our Cyber Strategy is comprehencive outcome of Business Risk, Accredited Process and People (BAP) study.

AI, BOTs

Security Operations is collaborative effort of PPT (People, Process and Technology). MAST support its partners and customers to develop centrelized and organized monitoring and management of Security Events. Our risk based approach for developing SOC policies, procedures and SOPs, incident management stretegy, helps customers to run the security operations smoothly without effecting Confidenciality, Integrity and Availability (CIA).

Data Analytics & UX

MAST Follows 360º Risk based approach for the assessment of the security of the organization. Information is exposed to risks/ threats during generation, transmission and storage. These risks pertain to disclosure, alteration and loss of information accidentally or due to malicious intent. It is therefore essential that information is secured during all stages of its lifecycle.

Business Function Automation

Our Digital Forensics services is crafted to help customers with the process of preservation, identification, extraction, and documentation of computer evidence post internal/ external threats. Combination of tools and experienced professionals extract evidences from digital media like computer, mobile phone, server, or network. Digital Forensics helps the forensic team to analyzes, inspect, identifies, and preserve the digital evidence residing on various types of electronic devices.

Digital Business Experience strategy & design

MAST Follows 360º Risk based approach for the assessment of the security of the organization. Information is exposed to risks/ threats during generation, transmission and storage. These risks pertain to disclosure, alteration and loss of information accidentally or due to malicious intent. It is therefore essential that information is secured during all stages of its lifecycle.

Connect with our MAST Team