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Customer Experience Solutions
Customer Experience Solutions
Customer Experience Solutions
Creating an exceptional customer experience is critical to customer loyalty and lifetime value. MAST’s advanced Customer Experience solutions helps achieving consistency and increased engagement at all key service.
Customer Experience Solutions help companies measure the impact of their customer experience transformation programs though benchmarking, system redesign, and capability building. We help companies improve their most important journeys and address customer feedback in real time, transforming the entire customer experience across segments, channels. MAST helps to enhance end-to-end customer journey.
AI, BOTs
Create human-centered, data products / solutions using AI , Machine Learning algorithms that unlock the potential of your Enterprise Data.
- Conversational AI Solutions
- Voice enable AI solutions
- Processes Automation
- Data Automation
- AIOps
- NLP, NLU and Sentiment Analysis
- Computer Vision & Image Processing
- Pattern Recognition
- Event Detection
Data Analytics & UX
Leverage the power of your data to add value and expand your business.
Our data experts and evangelists work with you to create a tailored data solution and architecture that will benefit your team.
- Data Preparation
- Ensure Data Quality
- Advanced analytics
- Reporting & Visualization
- Actionable Insights
- DaaS
Business Function Automation
Focus on critical functions while business automation handles time-consuming, repetitive tasks. Business automation is enticing because, when done correctly, it allows for better results with little or no manual intervention.
Our team enables business function automation in a variety of areas by combining analytics, machine learning, AI, automation, cloud, Security, storage and deep domain expertise.
- Operational Automation
- Security Automation
- Backup Automation
- Business | Marketing | Sales
- Admin Automation
- HR Automation
Contact Center Solution
Effective and balanced cyber security can be achieved only by well crafted stratigy. Our experience and expertise of the domain help our customers with business risk aligned security strategy. Our Cyber Strategy is comprehencive outcome of Business Risk, Accredited Process and People (BAP) study.
- Current Security Posture
- Business Risk
- Security Roadmap
- Competative landscape
- Lower TCO and MAX outcome
Digital Business Experience strategy & design
MAST Follows 360º Risk based approach for the assessment of the security of the organization. Information is exposed to risks/ threats during generation, transmission and storage. These risks pertain to disclosure, alteration and loss of information accidentally or due to malicious intent. It is therefore essential that information is secured during all stages of its lifecycle.
- Annual Security Assessment
- On-demand Security Assessment
- Application Security Audit
- Source Code Review
- Mobile Application Security Assessment
- Industrial OT Security Assessment
